Principal Customer Success Executive - Financial Services

ServiceNow

Staines, United Kingdom
**
Enterprise saas transformation experience
Ai integration and thought leadership
C-level executive relationship management
** ServiceNow is seeking a Principal Customer Success Executive for its Financial Services division in Staines, UK. This role entails leading post-sales activities and fostering strategic relationships with C-level executives to ensure customer success and drive business transformation. **

Job Summary

  • The Principal Customer Success Executive is accountable for the strategic leadership and execution of post-sales activities within ServiceNow's most valuable accounts.
  • This role requires partnering with C-level executives to guide seamless delivery of business transformation and foster collaboration across teams.
  • The ideal candidate must have deep expertise in technology-enabled business transformations and a proven ability to advise at the executive level.

Matching Summary

Match Score: 75

** ServiceNow is seeking a Principal Customer Success Executive for its Financial Services division in Staines, UK. This role entails leading post-sales activities and fostering strategic relationships with C-level executives to ensure customer success and drive business transformation. **

Skills & Requirements

Must-have

  • Enterprise SaaS transformation experience
  • AI integration and thought leadership
  • C-level executive relationship management
  • Financial services sector expertise
  • Strategic account management

Nice-to-have

  • Culture of agility and calculated risk-taking
  • Cross-functional stakeholder alignment
  • Continuous learning mindset
  • Innovative solution advocacy

Key Requirements

  • Minimum 15 years in management consulting or leadership
  • Extensive experience leading large-scale digital transformations
  • Proven ability to engage senior executives in largest enterprises

Work Rights

Not specified

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