Bilingual Rental Housing Customer Service Representative

Leidos UK

Albuquerque, NM, United States
Base: $18.50 - $21.00 ph; bonus/equity: not specif...
Bilingual english and spanish
Field phone calls
Provide information and resources
Leidos supports the US Department of Housing and Urban Development (HUD) in their Mission to create strong, sustainable, inclusive communities and quality affordable homes for all

Job Summary

  • Leidos supports the US Department of Housing and Urban Development (HUD) in their Mission to create strong, sustainable, inclusive communities and quality affordable homes for all.
  • As a Customer Service Representative, you will assist renters, tenants, and property managers by providing resources and referrals to meet their rental needs.
  • Join our team and enjoy Leidos employee benefits, including paid time off, eleven paid holidays, and access to benefits on the first day of employment.

Matching Summary

Leidos supports the US Department of Housing and Urban Development (HUD) in their Mission to create strong, sustainable, inclusive communities and quality affordable homes for all.

Salary

Base: $18.50 - $21.00 per hour; Bonus/Equity: Not specified; Benefits: Medical & dental insurance, 401K, Life, AD&D, Voluntary Disability plans, PTO, 11 holidays

Skills & Requirements

Must-have

  • Bilingual English and Spanish
  • Field phone calls
  • Provide information and resources
  • Document customer phone communications
  • Navigate multiple computer systems
  • Keyboarding proficiency 40 WPM

Nice-to-have

  • Engaging, developing, and empowering people
  • Disrupt, provoke, and refuse to fail
  • Outthink, outbuild, and outpace

Key Requirements

  • High School diploma or GED
  • 2 years property management experience
  • 1 year contact center experience
  • Ability to obtain Public Trust Security clearance

Work Rights

Must be able to obtain Public Trust Security clearance

Tailored Resume

Cover Letter