Product Support Engineer

Proofpoint

Toronto, Canada
Fully remote
Technical support experience
Knowledge of cloud platforms
Troubleshooting software and hardware
Proofpoint is a global leader in cybersecurity, protecting people and data across various platforms

Job Summary

  • Proofpoint is a global leader in cybersecurity, protecting people and data across various platforms.
  • The role involves assisting customers with technical issues related to the Insider Threat Management Platform.
  • We foster a culture of collaboration and inclusivity, encouraging diverse applicants to join our team.

Matching Summary

Proofpoint is a global leader in cybersecurity, protecting people and data across various platforms.

Skills & Requirements

Must-have

  • Technical support experience
  • Knowledge of cloud platforms
  • Troubleshooting software and hardware

Nice-to-have

  • Excellent communication skills
  • Ability to work independently
  • Customer-focused mindset

Key Requirements

  • Previous work experience as a Technical Support Engineer
  • Bachelor’s degree in computer science or information technology
  • Experience with AWS or Azure

Work Rights

Not specified

Tailored Resume

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