Job Summary

• Assists the Box Office Manager in overseeing ticket sales and all aspects of Box Office operation.
• Supervises and schedules ticket sellers, processes payroll, and handles group sales and complimentary ticket requests.
• Responds to customer complaints and service requests to maintain a positive rapport with the ticket buying public.

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Skills & Requirements

Key Requirements

• High school diploma or GED
• 1 to 2 years related experience
• Accounting and customer service experience
• Box office experience strongly preferred
• Supervisory experience desired
• Excellent communication, problem solving, and organizational skills
• Demonstrated knowledge of accounting and financial procedures
• Knowledge of supervisory principles and practices
• Ability to coordinate and schedule staff
• Ability to count money, make change accurately
• Experience with spreadsheets and computerized ticket systems desirable
• Ability to work flexible hours
• Must be able to speak, read, and write English

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