Senior Customer Success Manager, Strategic (east) - Attentive - Remote

Attentive

Remote, US
Base: $100,000 - $135,000; bonus/equity: bonus/com...
Fully remote
5+ years cs or account management experience
Experience with salesforce crm tools
Strong understanding of growth and retention strategies
Attentive is seeking a Senior Customer Success Manager to enhance relationships with strategic clients, focusing on consultative and data-driven program strategies. The role is fully remote and demands strong customer success experience, particularly in marketing or software, with a competitive salary and benefits package

Job Summary

  • The role involves taking ownership of relationships with strategic clients and leading their program strategy in a consultative and data-driven fashion.
  • Attentive is an AI-powered mobile marketing platform trusted by global brands like Samsung, Neiman Marcus, and Wayfair to personalize consumer engagement.
  • The position offers competitive perks including health & wellness benefits, equity, and a salary range of $100,000 - $135,000 base plus bonus/commission.

Matching Summary

Match Score: 85

Attentive is seeking a Senior Customer Success Manager to enhance relationships with strategic clients, focusing on consultative and data-driven program strategies. The role is fully remote and demands strong customer success experience, particularly in marketing or software, with a competitive salary and benefits package.

Salary

Base: $100,000 - $135,000; Bonus/Equity: Bonus/commission + equity; Benefits: Health & wellness

Skills & Requirements

Must-have

  • 5+ years CS or Account Management experience
  • Experience with Salesforce CRM tools
  • Strong understanding of growth and retention strategies
  • Ability to analyze customer usage data
  • Experience navigating complex work processes

Nice-to-have

  • Background in marketing or software companies
  • Consultative perspective in customer interactions
  • Interest in software and entrepreneurship
  • Comfort learning new design and data tools
  • Experience working with engineering teams

Key Requirements

  • 5+ years of CS or Account Management experience
  • Experience with Salesforce or related CRM tools
  • US based applicant eligibility

Work Rights

Not specified

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