Senior Manager Customer Adoption, Informed Design

AUTODESK CONSTRUCTION CLOUD

Base: $107,000 to $192,390; bonus/equity: annual c...
Not specified (potentially hybrid or remote based on industry standards).
10+ years customer success or adoption experience
5+ years leading global distributed teams
Strategic account adoption execution
Autodesk Construction Cloud is seeking a Senior Manager of Customer Adoption to lead a global team focused on enhancing the commercial adoption of Informed Design in strategic accounts. The ideal candidate will possess strong leadership skills, a background in customer success, and experience in SaaS environments, while being able to effectively communicate with senior stakeholders

Job Summary

  • The role leads a global team of Customer Adoption Specialists to drive commercial adoption of Informed Design within strategically important accounts.
  • Candidates must demonstrate the ability to guide customers from early engagement to sustained, scalable usage that delivers measurable business value.
  • Autodesk offers a competitive compensation package including base salary between $107,000 and $192,390, annual bonuses, stock grants, and comprehensive benefits.

Matching Summary

Match Score: 85

Autodesk Construction Cloud is seeking a Senior Manager of Customer Adoption to lead a global team focused on enhancing the commercial adoption of Informed Design in strategic accounts. The ideal candidate will possess strong leadership skills, a background in customer success, and experience in SaaS environments, while being able to effectively communicate with senior stakeholders.

Salary

Base: $107,000 to $192,390; Bonus/Equity: Annual cash bonuses, commissions (for sales roles), and stock grants; Benefits: Comprehensive health, financial, time away, and wellness packages

Skills & Requirements

Must-have

  • 10+ years Customer Success or Adoption experience
  • 5+ years leading global distributed teams
  • Strategic account adoption execution
  • Commercial value realization frameworks
  • Executive stakeholder management

Nice-to-have

  • Experience with AEC or construction industries
  • Product incubation support experience
  • Customer case study development skills
  • Digital transformation workflow knowledge
  • Strong storytelling for executive audiences

Key Requirements

  • 10+ years in Customer Success, Adoption, or Enterprise Account Management
  • 5+ years experience leading global or distributed teams
  • Proven track record driving product adoption in strategic accounts

Work Rights

Not specified

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