クライアントサービス担当者

Interactive Brokers Group, Inc.

Tokyo, Japan
On-site
Handle client inquiries via phone, email, chat
Build and maintain long-term client relationships
Provide access to desired markets
Interactive Brokers Group, Inc. is seeking a Client Services Representative in Tokyo, Japan. The role involves managing client inquiries and concerns, aiming to build long-term client relationships and enhance retention rates

Job Summary

  • Interactive Brokers Group, Inc. is a global financial services company known for its cutting-edge technology and client commitment.
  • The Client Service Representative is responsible for serving IBKR's clients, including retail clients, financial advisors, hedge fund operators, and other broker-dealers.
  • The company offers competitive compensation, benefits, and opportunities for career advancement within a global organization.

Matching Summary

Match Score: 85

Interactive Brokers Group, Inc. is seeking a Client Services Representative in Tokyo, Japan. The role involves managing client inquiries and concerns, aiming to build long-term client relationships and enhance retention rates.

Skills & Requirements

Must-have

  • Handle client inquiries via phone, email, chat
  • Build and maintain long-term client relationships
  • Provide access to desired markets
  • Improve client retention rates
  • Identify, analyze, and escalate complex issues

Nice-to-have

  • Troubleshooting and problem-solving skills
  • Deliver high-value client experiences
  • Dynamic, multi-national team

Key Requirements

  • University degree (Bachelor's)
  • Native Japanese, business-level English
  • Sufficient understanding of financial markets
  • Hands-on experience across multiple asset classes

Work Rights

Not specified

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