Senior Support Analyst - Mulesoft

DXC Technology UK

New Zealand
Mulesoft integration platform support
Devops support environment experience
Itil processes understanding
We are seeking a Senior Support Analyst to join our team to help provide key support to a New Zealand based customer and propel our customers digital transformation journeys with human-centred design thinking and consultation

Job Summary

  • We are seeking a Senior Support Analyst to join our team to help provide key support to a New Zealand based customer and propel our customers digital transformation journeys with human-centred design thinking and consultation.
  • Working collaboratively in a team delivering support services, providing guidance to Junior/Mid-Level Support Analysts, and managing support deliverables, troubleshooting and resolving technical incidents and problems.
  • As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work.

Matching Summary

We are seeking a Senior Support Analyst to join our team to help provide key support to a New Zealand based customer and propel our customers digital transformation journeys with human-centred design thinking and consultation.

Skills & Requirements

Must-have

  • Mulesoft integration platform support
  • DevOps support environment experience
  • ITIL processes understanding
  • DevOps processes understanding
  • API certificate renewals
  • troubleshooting technical incidents

Nice-to-have

  • human-centred design thinking
  • reusable asset creation
  • coaching opportunities

Key Requirements

  • Bachelor degree level or higher
  • At least 4 years experience in DevOps support
  • At least 2 years MuleSoft experience
  • NZ Citizenship required

Work Rights

NZ Citizenship required

Tailored Resume

Cover Letter