Customer Operations Engineer (it-administration)

KLA

Dresden, Germany
Not specified; not specified; competitive total re...
Fully remote
Windows server installation and configuration
Remote customer support delivery
Software performance monitoring and troubleshooting
KLA is seeking a Customer Operations Engineer to provide technical support for their software solutions in the semiconductor manufacturing sector. The role involves installation, configuration, and administration of systems, requiring a strong technical background and excellent customer-facing skills

Job Summary

  • The role involves acting as the first point of contact for customers to provide professional and solution-oriented support for OVALiS software.
  • Responsibilities include installing software solutions at customer sites, delivering remote support, and managing error analysis and troubleshooting.
  • KLA offers a competitive total rewards package including flexible working hours, mobile work options, and German language courses for international colleagues.

Matching Summary

Match Score: 85

KLA is seeking a Customer Operations Engineer to provide technical support for their software solutions in the semiconductor manufacturing sector. The role involves installation, configuration, and administration of systems, requiring a strong technical background and excellent customer-facing skills.

Salary

Not specified; Not specified; Competitive total rewards package

Skills & Requirements

Must-have

  • Windows Server installation and configuration
  • Remote customer support delivery
  • Software performance monitoring and troubleshooting

Nice-to-have

  • SQL server experience
  • Docker or Kubernetes container technologies
  • Linux system administration
  • German language skills
  • International team collaboration

Key Requirements

  • Degree in IT or comparable subject area
  • Fluency in English (written and spoken)
  • Experience with Windows Server systems

Work Rights

Not specified

Tailored Resume

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