Patient Access Representative Senior - Emergency Department
Geisinger Health
Danville, PA, United States
Patient check-in and registration
Insurance verification and processing
Scheduling follow-up appointments
Responsible for front line support to the department including greeting and registering patients, supporting check out, and scheduling appointments
Job Summary
Responsible for front line support to the department including greeting and registering patients, supporting check out, and scheduling appointments.
Geisinger offers full benefits starting day one, including health, dental, vision, tuition reimbursement, and a 401(k) plan with automatic contributions.
The role requires adherence to privacy, confidentiality, and regulatory guidelines while fostering a collaborative and diverse work environment.
Matching Summary
Responsible for front line support to the department including greeting and registering patients, supporting check out, and scheduling appointments.
Skills & Requirements
Must-have
Patient check-in and registration
Insurance verification and processing
Scheduling follow-up appointments
Maintaining patient confidentiality
Medical record maintenance and release
Mentoring and training team members
Nice-to-have
Collaboration and collegiality
Adherence to EMTALA and HIPAA guidelines
Multi-location cross training
Customer service and communication skills
Work queue management
Key Requirements
High School Diploma or Equivalent (GED)
Minimum 2 years related work experience
Knowledge of clerical office politics and confidentiality