The Manager, Business Improvement & Standards leads the delivery of business improvement, standards development, and operational support services that enable effective capital construction delivery across Engineering & Construction Services and partner divisions
Job Summary
The Manager, Business Improvement & Standards leads the delivery of business improvement, standards development, and operational support services that enable effective capital construction delivery across Engineering & Construction Services and partner divisions.
Responsibilities include managing staff, developing and administering the unit's budget, and ensuring excellent customer service is provided to both internal and external customers.
The role involves leading the development of design and construction standards, specifications, policies, and procedures for municipal infrastructure, and representing the division in industry consultations.
Matching Summary
The Manager, Business Improvement & Standards leads the delivery of business improvement, standards development, and operational support services that enable effective capital construction delivery across Engineering & Construction Services and partner divisions.
Salary
$123,833.00 - $170,184.00
Skills & Requirements
Must-have
Develop and implement new guidelines
Manage and motivate staff
Develop and administer annual budget
Lead development of design and construction standards
Represent division providing technical expertise
Lead industry and stakeholder consultation
Nice-to-have
Cultivate a culture of continuous improvement
Ensure excellent customer service
Keep abreast of advances and trends
Promote opportunities for improved service delivery
Key Requirements
Professional Engineer (P.Eng.)
Considerable management experience
Extensive experience developing municipal infrastructure standards
Considerable experience leading financial reporting