Manager Of Customer Service

Georgetown University

Washington, DC, US
$47,586.00 - $87,558.13; bonus/equity: not specifi...
Hybrid
Front-line customer service
Team supervision
Payment processing
The Manager of Customer Service is responsible for all critical functions related to front-line customer service

Job Summary

  • The Manager of Customer Service is responsible for all critical functions related to front-line customer service.
  • This role includes supervision of a team and processing payments for students and parents.
  • Georgetown University offers a comprehensive benefits package and values social justice and community engagement.

Matching Summary

The Manager of Customer Service is responsible for all critical functions related to front-line customer service.

Salary

$47,586.00 - $87,558.13; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Front-line customer service
  • Team supervision
  • Payment processing

Nice-to-have

  • Experience in higher education
  • Strong communication skills
  • Collaboration with various departments

Key Requirements

  • Bachelor's degree
  • Experience in finance or business operations
  • Experience with Banner student record system

Work Rights

Not specified

Tailored Resume

Cover Letter