Customer Relations Specialist

MediCard Phils., Inc.

Not specified; not specified; not specified
**
Develop client engagement strategies
Analyze client data and utilization patterns
Negotiate contract renewals and closures
** MediCard Phils., Inc. is seeking a Customer Relations Specialist to strengthen client partnerships and enhance satisfaction within their HMO services. The ideal candidate will focus on client engagement strategies, data analysis, and communication campaigns to promote health awareness and ensure client retention. **

Job Summary

  • The Client Management Officer is responsible for developing and executing strategies to foster deeper engagement with existing HMO corporate clients.
  • This role focuses on driving client satisfaction, managing utilization costs, and ensuring renewal through effective negotiation and closing.
  • MediCard Phils., Inc. is the country's leading HMO founded by doctors, boasting over half a million members and extensive provider networks.

Matching Summary

Match Score: 75

** MediCard Phils., Inc. is seeking a Customer Relations Specialist to strengthen client partnerships and enhance satisfaction within their HMO services. The ideal candidate will focus on client engagement strategies, data analysis, and communication campaigns to promote health awareness and ensure client retention. **

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Develop client engagement strategies
  • Analyze client data and utilization patterns
  • Negotiate contract renewals and closures
  • Manage upselling and cross-selling opportunities
  • Oversee client payment collection processes

Nice-to-have

  • Assertive, dynamic, and energetic personality
  • Strong communication and presentation skills
  • Ability to foster deep client partnerships
  • Experience in healthcare service delivery
  • Proactive problem-solving mindset

Key Requirements

  • Personal Data submission required for application
  • Accuracy in submitting all requested information
  • Experience in account management or sales

Work Rights

Not specified

Tailored Resume

Cover Letter