V104- Intake Specialist- Personal Injury Firm

Flywheel

United States
Monthly: $1,142 - $1,220 usd; bonus/equity: not sp...
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2-3 years intake specialist experience
Smart advocate crm proficiency
45 daily outbound calls volume
** Flywheel is seeking a motivated Intake Specialist for a personal injury law practice. The role involves managing client inquiries, guiding potential clients through the intake process, and maintaining accurate records, all while demonstrating empathy and professionalism. **

Job Summary

  • This role serves as the first point of contact for potential clients in a fast-paced personal injury law practice.
  • Candidates must maintain accurate records in Smart Advocate and screen cases based on specific qualification criteria.
  • The position requires responding to all new leads within 30 minutes and managing an expected call volume of 45 calls per day.

Matching Summary

Match Score: 75

** Flywheel is seeking a motivated Intake Specialist for a personal injury law practice. The role involves managing client inquiries, guiding potential clients through the intake process, and maintaining accurate records, all while demonstrating empathy and professionalism. **

Salary

Monthly: $1142 - $1220 USD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 2-3 years Intake Specialist experience
  • Smart Advocate CRM proficiency
  • 45 daily outbound calls volume
  • Personal injury law knowledge
  • 30-minute lead response time

Nice-to-have

  • Empathetic client communication style
  • Spanish language fluency
  • Objection handling skills
  • Fee agreement closing confidence
  • High sense of urgency

Key Requirements

  • 2-3 years of Intake Specialist experience
  • Experience in personal injury law firm preferred
  • Fluency in English and Spanish

Work Rights

Not specified

Tailored Resume

Cover Letter