Service & Engagement Team Leader

Target Inc

Fairlawn, OH, United States
Base: $21.50 - $23.50 ph; bonus/equity: not specif...
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Guest experience commitments
Team member accountability
Guest and financial metrics
** Target Inc is seeking a Service & Engagement Team Leader in Fairlawn, OH. The role emphasizes delivering exceptional guest experiences, leading a team, and ensuring operational excellence while providing competitive benefits and a supportive work environment. **

Job Summary

  • Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.
  • Reviews area guest, financial, and team outcome metrics to identify opportunities, takes action to improve, and aligns team on the right behaviors and execution.
  • Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions.

Matching Summary

Match Score: 75

** Target Inc is seeking a Service & Engagement Team Leader in Fairlawn, OH. The role emphasizes delivering exceptional guest experiences, leading a team, and ensuring operational excellence while providing competitive benefits and a supportive work environment. **

Salary

Base: $21.50 - $23.50 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive health benefits, 401(k), employee discount, paid time off

Skills & Requirements

Must-have

  • guest experience commitments
  • team member accountability
  • guest and financial metrics
  • inclusive leadership
  • driving loyalty programs
  • ethical conduct and compliance
  • safety culture modeling

Nice-to-have

  • valuing diverse voices
  • authentic and respectful approach
  • fast-moving environment
  • creative problem solving

Key Requirements

  • High school diploma or equivalent
  • Must be at least 18 years of age
  • Lead and hold others accountable
  • Ability to communicate on multiple frequency devices
  • Operate handheld scanners and technology equipment

Work Rights

Not specified

Tailored Resume

Cover Letter