Senior Director, Account Management

JLL UK

Taguig, Philippines
Facilities management service delivery
Capital and expense budget management
Client relationship management hsbc
This role serves as the single point of contact for HSBC in the sub-region to ensure high-level client satisfaction

Job Summary

  • This role serves as the single point of contact for HSBC in the sub-region to ensure high-level client satisfaction.
  • The incumbent is accountable for managing all aspects of the facilities service delivery system including asset management and operations.
  • JLL empowers its people to shape a brighter future by combining world-class services, advisory, and technology for clients.

Matching Summary

This role serves as the single point of contact for HSBC in the sub-region to ensure high-level client satisfaction.

Skills & Requirements

Must-have

  • Facilities Management service delivery
  • Capital and expense budget management
  • Client relationship management HSBC
  • KPI process ownership and action plans
  • Team leadership and performance development

Nice-to-have

  • Innovation in service delivery
  • Seamless client interface capabilities
  • Continuous improvement on team morale
  • Strategic short and long-term project support
  • Best practices sharing within JLLIFM

Key Requirements

  • Experience in commercial real estate or facilities management
  • Proven track record in budget management
  • Leadership experience managing FM teams
  • Ability to manage capital and expense budgets
  • Strong communication skills with senior managers

Work Rights

Not specified

Tailored Resume

Cover Letter