Lead Case Management Specialist

North Carolina Department of Health and Human Services

Raleigh, North Carolina, US
Base: $41,206.00 - $72,113.00; bonus/equity: not s...
Not specified (assumed to be on-site based on the nature of the role and lack of remote work indication).
Review complex case files for accuracy
Coordinate investigative and autopsy documentation
Manage billing review and payment reconciliation
The North Carolina Department of Health and Human Services is seeking a Lead Case Management Specialist to provide advanced operational support within the Case Management unit. The ideal candidate will possess strong administrative skills, particularly in case file review, billing coordination, and team support, while contributing to operational improvements

Job Summary

  • The position oversees the processing of investigative and autopsy documentation while ensuring alignment with program and accreditation standards.
  • Employees benefit from a state-of-the-art facility in Raleigh, NC, featuring on-site wellness activities, career development classes, and comprehensive health insurance options.
  • This role serves as a primary contact for billing inquiries and supports staff by analyzing trends to enhance efficiency and service quality.

Matching Summary

Match Score: 85

The North Carolina Department of Health and Human Services is seeking a Lead Case Management Specialist to provide advanced operational support within the Case Management unit. The ideal candidate will possess strong administrative skills, particularly in case file review, billing coordination, and team support, while contributing to operational improvements.

Salary

Base: $41,206.00 - $72,113.00; Bonus/Equity: Not specified; Benefits: State Health Plan, retirement plans, NCFlex program, paid leave

Skills & Requirements

Must-have

  • Review complex case files for accuracy
  • Coordinate investigative and autopsy documentation
  • Manage billing review and payment reconciliation
  • Track workload statistics and performance metrics
  • Conduct case audits for quality assurance

Nice-to-have

  • Experience guiding team workflow and feedback
  • Supporting implementation of new case management systems
  • Identifying gaps and recommending process improvements
  • Effective communication with partner agencies

Key Requirements

  • High school diploma or GED
  • Two years of related administrative experience
  • Criminal background check required

Work Rights

Not specified

Tailored Resume

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