Service Information Specialist

Caterpillar Inc.

Onsite
Technical service documentation
Disassembly and assembly manuals
Dealer feedback management
Your Work Shapes the World at Caterpillar Inc., joining a global team who cares not just about the work we do but also about each other

Job Summary

  • Your Work Shapes the World at Caterpillar Inc., joining a global team who cares not just about the work we do but also about each other.
  • Creates, validates, and revises technical service information (Disassembly and Assembly) and/or data in support of new product introduction, continuous process improvement, and revision timelines.
  • Our goal at Caterpillar is for you to have a rewarding career, offering a total rewards package that provides day one benefits along with the potential of a variable bonus.

Matching Summary

Your Work Shapes the World at Caterpillar Inc., joining a global team who cares not just about the work we do but also about each other.

Skills & Requirements

Must-have

  • Technical service documentation
  • Disassembly and Assembly manuals
  • Dealer feedback management
  • Integrate text, graphics, hyperlinks
  • Collaborate with internal organizations

Nice-to-have

  • Personnel & Product Safety mindset
  • Self-driven with less supervision
  • Customer focus and satisfaction

Key Requirements

  • 03 to 06 years of job-related experience
  • Bachelor’s degree in Mechanical/Automobile Engineering
  • Experience in Servicing/ Maintenance/Troubleshooting/Technical writing for heavy Machinery
  • Experience with Caterpillar Machines, Engines, and Work Tools preferred
  • Knowledge of Service Tools and applications for heavy machinery
  • Physical or Virtual validation experience preferred

Work Rights

Not specified

Tailored Resume

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