Senior Field Service Engineer

Leica Microsystems

New York, New York, USA
Base: $42.00 to $45.00ph; bonus/equity: eligible f...
Fully remote
Troubleshooting skills
Customer satisfaction
Preventive maintenance
The Senior Field Service Engineer is responsible for customer satisfaction in all aspects of the job, including increased throughput, decreased downtime, and regular Preventive Maintenance

Job Summary

  • The Senior Field Service Engineer is responsible for customer satisfaction in all aspects of the job, including increased throughput, decreased downtime, and regular Preventive Maintenance.
  • Leica Microsystems offers a broad array of comprehensive, competitive benefit programs that add value to our lives.
  • This position is eligible for a remote work arrangement in which you can work remotely from your home.

Matching Summary

The Senior Field Service Engineer is responsible for customer satisfaction in all aspects of the job, including increased throughput, decreased downtime, and regular Preventive Maintenance.

Salary

Base: $42.00 to $45.00/hour; Bonus/Equity: Eligible for bonus/incentive pay; Benefits: Comprehensive package including paid time off, medical/dental/vision insurance and 401(k)

Skills & Requirements

Must-have

  • Troubleshooting skills
  • Customer satisfaction
  • Preventive Maintenance
  • Upgrades
  • Computer literate
  • Good Documentation Practices

Nice-to-have

  • Continuous improvement culture
  • Innovation and teamwork
  • Scientific discoveries
  • AI-based image analysis

Key Requirements

  • Associate's degree in mechanical, electrical, biological science or military equivalent
  • Minimum 3 years troubleshooting skills
  • 1 year computer literate
  • Ability to travel overnight 40-50% of the time
  • Ability to lift 50 pounds
  • Valid passport or equivalent for travel into Europe

Work Rights

Not specified

Tailored Resume

Cover Letter