$39,930 - $43,923; not specified; benefits eligibl...
Customer-facing agent
Answering departmental switchboard
Receiving maintenance requests
The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers, answering the departmental switchboard, receiving incoming maintenance and project requests, and administering the functions of the campus Key Center
Job Summary
The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers, answering the departmental switchboard, receiving incoming maintenance and project requests, and administering the functions of the campus Key Center.
This position will administer key inventory, take payments/deposits for keys, and process information for vehicle rentals.
The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.
Matching Summary
The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers, answering the departmental switchboard, receiving incoming maintenance and project requests, and administering the functions of the campus Key Center.
Salary
$39,930 - $43,923; Not specified; Benefits Eligible
Skills & Requirements
Must-have
Customer-facing agent
Answering departmental switchboard
Receiving maintenance requests
Administering campus Key Center
Key inventory management
Proactive customer communication
Nice-to-have
Welcoming community
Vibrant work environment
Healthy work-life balance
Transformational opportunities
Key Requirements
High school diploma or equivalent
Two years of experience in a specialized or related area
General office experience
Demonstrated good customer service skills
Familiarity with FAMIS
Familiarity with Workday
Work Rights
Proof of legal authority to work in the United States