Support Engineer, In Amazon Pay

Amazon

Hr, IN, United States
On-site
Generative ai and agentic systems expertise
Technical product and operational issue investigation
End-to-end development of onboarding processes
Lead the end-to-end development of new category or biller onboarding, development, testing, launch, and continuous improvement

Job Summary

  • Lead the end-to-end development of new category or biller onboarding, development, testing, launch, and continuous improvement.
  • Possess expertise in Generative AI and Agentic systems and concepts, with the ability to integrate these technologies into daily workflows.
  • Demonstrate strong leadership by guiding team members through root cause analysis and problem resolution.

Matching Summary

Lead the end-to-end development of new category or biller onboarding, development, testing, launch, and continuous improvement.

Skills & Requirements

Must-have

  • Generative AI and Agentic systems expertise
  • Technical product and operational issue investigation
  • End-to-end development of onboarding processes
  • Subject matter expert in focus areas
  • Design, develop, test, launch, and improve software products

Nice-to-have

  • Collaborative team player
  • Proactive stakeholder engagement
  • Continuous improvement mindset

Key Requirements

  • Must have US citizenship

Work Rights

Must have US citizenship

Tailored Resume

Cover Letter