Base: $17.71 - $24.40phly; bonus/equity: not speci...
Onsite
2 years customer service experience
1 year customer service management experience
High school graduate or equivalent
The Center for Integration Science is seeking a Member Services Lead for their fitness facility at Wentworth-Douglass Hospital, responsible for providing exceptional customer service and acting as a liaison in the absence of department managers. The ideal candidate should have significant customer service experience, with a focus on health and fitness. This position offers competitive pay and comprehensive benefits
Job Summary
The role serves as a liaison and resource for issues in the absence of department managers at the Wentworth-Douglass Hospital Works Fitness Center.
Candidates must provide exceptional customer service by facilitating interactions between members, guests, and staff while ensuring facility safety and compliance.
Mass General Brigham offers competitive base pay ranging from $17.71 to $24.40 per hour along with comprehensive benefits and career advancement opportunities.
Matching Summary
Match Score: 75
The Center for Integration Science is seeking a Member Services Lead for their fitness facility at Wentworth-Douglass Hospital, responsible for providing exceptional customer service and acting as a liaison in the absence of department managers. The ideal candidate should have significant customer service experience, with a focus on health and fitness. This position offers competitive pay and comprehensive benefits.
Salary
Base: $17.71 - $24.40/Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive benefits, career advancement, differentials, premiums, and bonuses available
Skills & Requirements
Must-have
2 years customer service experience
1 year customer service management experience
High school graduate or equivalent
CPR certification within 3 months of hire
Friendly outgoing personality
Good organizational skills
Nice-to-have
5 years customer service experience
Health and fitness center experience
Associate's degree in business field
Microsoft Office proficiency
Customer service software experience
Key Requirements
Minimum 2 years customer service experience
Minimum 1 year customer service management experience