Customer Operations Specialist - Temporary

ABB Inc

Bergamo, Italy
Hybrid
Accurate purchase order recording
Timely cross-functional issue resolution
Order cleaning for manual and electronic orders
You will be responsible for accurately recording customer purchase orders in the order management system and ensuring timely cross-functional issue resolution

Job Summary

  • You will be responsible for accurately recording customer purchase orders in the order management system and ensuring timely cross-functional issue resolution.
  • The role requires utilizing necessary tools, adhering to Service Level Agreements, and providing effective solutions to customers with order-related queries.
  • Benefits include competitive compensation, corporate welfare, career development opportunities, flexibility and work-life balance, employee support, parental leave, and meal allowance.

Matching Summary

You will be responsible for accurately recording customer purchase orders in the order management system and ensuring timely cross-functional issue resolution.

Skills & Requirements

Must-have

  • Accurate purchase order recording
  • Timely cross-functional issue resolution
  • Order cleaning for manual and electronic orders
  • Adhering to Service Level Agreements
  • Customer order-related query resolution
  • Monitoring order status
  • Providing regular customer updates

Nice-to-have

  • Agile and proactive approach
  • Solution-focused approach
  • Collaborative communication style
  • Identifying process improvement areas

Key Requirements

  • Degree in Business administration or similar
  • English and Italian communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter