Rostered 5-day work week (including weekends and public holidays) with an option for a 4-day work week (10.5 hours per day).
Register guests by verifying pre-registration
Respond to reservation enquiries promptly
Willing to work rostered shifts including weekends
The Young Men's Christian Association of Singapore is looking for a Guest Service Officer responsible for providing exceptional customer service and handling guest registrations and inquiries. This entry-level position welcomes applicants without prior experience and emphasizes communication skills and teamwork
Job Summary
The role is responsible for providing prompt and exceptional service to customers throughout their stay.
Employees must register guests by obtaining room requirements, verifying pre-registration, and managing customer expectations professionally.
The position offers an option for a 4-day work week with 10.5 hours per day alongside the standard 5-day roster.
Matching Summary
Match Score: 85
The Young Men's Christian Association of Singapore is looking for a Guest Service Officer responsible for providing exceptional customer service and handling guest registrations and inquiries. This entry-level position welcomes applicants without prior experience and emphasizes communication skills and teamwork.
Skills & Requirements
Must-have
Register guests by verifying pre-registration
Respond to reservation enquiries promptly
Willing to work rostered shifts including weekends
Nice-to-have
Customer service and people oriented
Innovative team player dynamic self-motivated
Good communication listening interpersonal skills
Key Requirements
'O' Level, 'A' Level or Diploma holder
No related work experience required as training provided
Ability to work flexible shifts on weekends and public holidays