Woof Pet Resort is seeking a Customer Service Representative who is passionate about both pets and people, capable of managing a dynamic environment while providing exceptional service. The role involves welcoming clients, handling communications, and ensuring a positive experience for pet families in a lively atmosphere
Job Summary
Welcome pet parents and their furry VIPs like they just walked into a 5-star resort (but with more shedding).
Answering phones with a smile in your voice and multi-tasking like a pro.
Handling cash, cards, and balancing the end-of-day cash drawer like the organized rockstar you are.
Matching Summary
Match Score: 85
Woof Pet Resort is seeking a Customer Service Representative who is passionate about both pets and people, capable of managing a dynamic environment while providing exceptional service. The role involves welcoming clients, handling communications, and ensuring a positive experience for pet families in a lively atmosphere.
Salary
Base: $16–$18.50/hour; Bonus/Equity: tips; Benefits: Telehealth benefits, 401k and Pet Insurance
Skills & Requirements
Must-have
answering phones with a smile
multi-tasking like a pro
handling cash and cards
responding to complaints with patience
keeping the lobby clean
Nice-to-have
fluent in both human and hound
people-person and pet-person
cool under pressure
Key Requirements
1+ year of customer service experience preferred
High school diploma or equivalent required
Availability on evenings, weekends, and holidays required