Teamleiter Service (m/w/d) Im Außendienst

Arrive

Cologne, North Rhine-Westphalia, Germany
On-site
Team leadership in field service
Service level agreement (sla) adherence
Customer relationship management
Arrive is seeking a Team Leader for Service in the field, specifically for maintenance contracts in the Cologne area. The ideal candidate should have a technical background, experience in customer service and team leadership, and excellent organizational and communication skills

Job Summary

  • Lead a team of field service technicians, ensuring professional and disciplinary management.
  • Plan, coordinate, and optimize maintenance and service operations for parking management and ticketing machines.
  • Enjoy a permanent, future-oriented position with significant responsibility and modern work equipment.

Matching Summary

Match Score: 85

Arrive is seeking a Team Leader for Service in the field, specifically for maintenance contracts in the Cologne area. The ideal candidate should have a technical background, experience in customer service and team leadership, and excellent organizational and communication skills.

Skills & Requirements

Must-have

  • Team leadership in field service
  • Service Level Agreement (SLA) adherence
  • Customer relationship management
  • Technical troubleshooting and repair
  • Field service operations planning

Nice-to-have

  • Organizational and communication skills
  • Entrepreneurial thinking
  • Customer-centric approach
  • Problem-solving abilities
  • Positive attitude

Key Requirements

  • Technical/electrical background with qualification
  • Several years of field service experience
  • First leadership experience advantageous
  • Driver's license Class B

Work Rights

Not specified

Tailored Resume

Cover Letter