Service Writer

Stevenson-Hendrick Honda Jacksonville

Jacksonville, North Carolina, US
Valid driver's license required
3-5 years automotive experience
Customer service and organizational skills
The role involves selling, identifying, and documenting service, maintenance, and repair services for customers while scheduling appointments

Job Summary

  • The role involves selling, identifying, and documenting service, maintenance, and repair services for customers while scheduling appointments.
  • Employees must maintain CSI scores at or above company standards and adhere to all federal, state, and local safety regulations.
  • The position requires regular attendance including evening hours, weekends, and holidays in a service area environment.

Matching Summary

The role involves selling, identifying, and documenting service, maintenance, and repair services for customers while scheduling appointments.

Skills & Requirements

Must-have

  • Valid Driver's License required
  • 3-5 years automotive experience
  • Customer service and organizational skills
  • Knowledge of vehicle mechanical operations
  • Intermediate Microsoft Office skills

Nice-to-have

  • Dealership Management System knowledge
  • Servant Leadership core values
  • Commitment to continuous improvement
  • Passion for winning culture
  • Teamwork through trust and respect

Key Requirements

  • High School Diploma or GED
  • 3-5 years work experience
  • Valid Driver's License
  • Previous automotive industry experience
  • Customer service industry background

Work Rights

Not specified

Tailored Resume

Cover Letter