Director, Enterprise Services

Medline

Northbrook, IL, US
Base: $177,000.00 - $266,000.00; bonus/equity: not...
Hybrid
Itsm practices expertise
Infrastructure product management
Service desk leadership
The Director Enterprise Services is responsible for the strategy and delivery of enterprise infrastructure services

Job Summary

  • The Director Enterprise Services is responsible for the strategy and delivery of enterprise infrastructure services.
  • This role aims to improve service delivery and ensure the Service Desk exceeds customer expectations.
  • Medline offers a competitive total rewards package and fosters a culture of belonging.

Matching Summary

The Director Enterprise Services is responsible for the strategy and delivery of enterprise infrastructure services.

Salary

Base: $177,000.00 - $266,000.00; Bonus/Equity: Not specified; Benefits: Health insurance, 401(k), paid time off

Skills & Requirements

Must-have

  • ITSM practices expertise
  • Infrastructure product management
  • Service Desk leadership

Nice-to-have

  • Diversity and inclusion champion
  • Customer service mindset
  • Change leadership experience

Key Requirements

  • Bachelor’s in Computer Science or related field
  • 5+ years in infrastructure operations
  • 3+ years managing multi-disciplinary teams

Work Rights

Not specified

Tailored Resume

Cover Letter