Customer Service Representative - Claremont (30.15 Hour/week)

CommBank

Claremont, Unknown
Meaningful customer conversations
Transactional needs assessment
Financial health checks
In this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with

Job Summary

  • In this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.
  • Your understanding of your customers and the Bank’s offerings means you always know the right specialist to refer customers to for their more complex needs.
  • We’re keen to support you with the next step in your career.

Matching Summary

In this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.

Skills & Requirements

Must-have

  • meaningful customer conversations
  • transactional needs assessment
  • financial health checks
  • adhere to bank procedures
  • capture customer feedback

Nice-to-have

  • passion for service excellence
  • work independently and collaboratively
  • see the big picture
  • holistic customer solutions
  • community event participation

Key Requirements

  • Must be available for predetermined roster
  • Ability to ask right questions and find solutions
  • Act with integrity and customer focus

Work Rights

Not specified

Tailored Resume

Cover Letter