Implementation Team Manager

ADP

Augusta, Georgia, United States
Not specified; not specified; best-in-class benefi...
On-site
5 years client service experience
3 years people leadership experience
Client onboarding expertise
ADP is seeking an Implementation Team Manager to lead and mentor a client onboarding team in Augusta, Georgia. The ideal candidate will have extensive experience in client service and team leadership, thriving in a fast-paced, metrics-driven environment while fostering a culture of inclusion and continuous improvement

Job Summary

  • You will provide guidance, insight, and coaching to your team while ensuring seamless implementation of ADP's technologies for small business clients.
  • The role requires leading daily activities, managing escalated client issues, and evaluating associate performance with hire/fire authority.
  • ADP offers best-in-class benefits starting on Day 1, company-paid time off for volunteering, and a culture committed to inclusion and belonging.

Matching Summary

Match Score: 85

ADP is seeking an Implementation Team Manager to lead and mentor a client onboarding team in Augusta, Georgia. The ideal candidate will have extensive experience in client service and team leadership, thriving in a fast-paced, metrics-driven environment while fostering a culture of inclusion and continuous improvement.

Salary

Not specified; Not specified; Best-in-class benefits start on Day 1

Skills & Requirements

Must-have

  • 5 years client service experience
  • 3 years people leadership experience
  • Client onboarding expertise
  • Metrics-driven call center environment
  • Project management skills

Nice-to-have

  • Adaptability and teamwork
  • Inclusive culture participation
  • Professional communication style
  • Continuous learning mindset
  • Strategic business partnership

Key Requirements

  • 5 years client service and onboarding experience
  • 3 years leading and inspiring people
  • Ability to work overtime during peak seasons
  • Military experience as alternative qualification
  • College degree preferred but not required

Work Rights

Not specified

Tailored Resume

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