Supervisor – Claims Operations

The Cigna Group

Bengaluru, India
Claims processing efficiencies
Team leadership and performance
Operational standards and metrics
This candidate will be responsible for leading a team of Claims processors and supervising day-to-day operations activities

Job Summary

  • This candidate will be responsible for leading a team of Claims processors and supervising day-to-day operations activities.
  • Meets operational standards by contributing information to strategic plans and reviews; implementing production, productivity, quality, and customer-service standards.
  • Demonstrate the flexibility needed to ensure superior client and customer experience while keeping compliance at the forefront of all we do.

Matching Summary

This candidate will be responsible for leading a team of Claims processors and supervising day-to-day operations activities.

Skills & Requirements

Must-have

  • Claims processing efficiencies
  • Team leadership and performance
  • Operational standards and metrics
  • Customer service experience
  • US & International claims processing

Nice-to-have

  • Innovative ideas and outside-the-box thinking
  • Continuous improvement initiatives
  • Building productive relationships
  • Individual coaching plans

Key Requirements

  • 8+ years in Healthcare Claim Adjudication
  • 2 years of team management experience
  • People management experience
  • Inventory management experience
  • Intermediate Microsoft Office knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter