Associate Director Of Events & Guest Services

University of Arkansas

Fayetteville, AR, US
Base: $67,909; bonus/equity: not specified; benefi...
Day shift (onsite)
Bachelor's degree in hospitality or related field
Four years of progressively responsible event management experience
Two years of staff supervision experience
The University of Arkansas is seeking an Associate Director of Events & Guest Services to provide strategic leadership and operational oversight for events and guest services at the Arkansas Union. The ideal candidate will possess a background in hospitality management or related fields and have experience in event management, staff supervision, and customer service

Job Summary

  • The Associate Director provides strategic leadership and operational oversight for all Arkansas Union events and guest-facing operations.
  • This role is an integral member of the Union's leadership team, collaborating closely with campus partners to support student success and community engagement.
  • The University offers a comprehensive benefits package including health insurance, tuition waivers, and retirement contributions ranging from 5 to 10%.

Matching Summary

Match Score: 85

The University of Arkansas is seeking an Associate Director of Events & Guest Services to provide strategic leadership and operational oversight for events and guest services at the Arkansas Union. The ideal candidate will possess a background in hospitality management or related fields and have experience in event management, staff supervision, and customer service.

Salary

Base: $67,909; Bonus/Equity: Not specified; Benefits: Health, dental, life, disability, tuition waivers, 5-10% retirement contribution

Skills & Requirements

Must-have

  • Bachelor's degree in hospitality or related field
  • Four years of progressively responsible event management experience
  • Two years of staff supervision experience
  • Experience with EMS, Mazévo, or 25Live reservation systems

Nice-to-have

  • Master's degree in higher education or project management
  • Hands-on experience with AV and production services
  • Experience in a university or student union setting
  • Knowledge of risk management and emergency procedures

Key Requirements

  • Bachelor's degree required
  • 4 years event management experience
  • 2 years supervision experience
  • EMS/Mazévo/25Live system knowledge
  • Criminal background check required

Work Rights

Proof of legal authority to work in the United States required

Tailored Resume

Cover Letter