Customer Success Manager

Resilience

San Francisco, United States
$90,000—$130,000 usd; not specified; not specified...
On-site
Customer success management
B2b saas environment
Drive adoption and roi
As a Customer Success Manager at Resilience, you will join a highly motivated team tasked with scaling the Customer Success organization and optimizing established processes

Job Summary

  • As a Customer Success Manager at Resilience, you will join a highly motivated team tasked with scaling the Customer Success organization and optimizing established processes.
  • Proactively manage a portfolio of key accounts to drive adoption, demonstrate ROI, and help customers reduce cyber risk exposure.
  • Resilience offers an innovative company culture, flexible work schedules, paid healthcare for employees, and professional development & career advancements.

Matching Summary

As a Customer Success Manager at Resilience, you will join a highly motivated team tasked with scaling the Customer Success organization and optimizing established processes.

Salary

$90,000—$130,000 USD; Not specified; Not specified

Skills & Requirements

Must-have

  • Customer Success Management
  • B2B SaaS environment
  • drive adoption and ROI
  • Voice of the Customer
  • customer lifecycle management

Nice-to-have

  • innovative ideas
  • fast-paced startup environment
  • strong customer relationships
  • emotional intelligence

Key Requirements

  • 6-10 years Customer Success or Account Management
  • 2+ years cybersecurity, cyber insurance, or risk management
  • Bachelor’s degree (BA/BS) or equivalent practical experience

Work Rights

Not specified

Tailored Resume

Cover Letter