Base: $22.50 - $28.33 cad; bonus/equity: not speci...
Process financial transactions accurately
Understand and determine customer needs
Resolve customer concerns
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions
Job Summary
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
In this role, you will process financial transactions, understand and determine customer needs to recommend solutions, respond and resolve customer concerns, and achieve assigned goals by promoting banking solutions.
TD is committed to providing fair and equitable compensation opportunities, growth opportunities, and skill development, with a total rewards package reflecting investments in colleagues' well-being.
Matching Summary
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
Salary
Base: $22.50 - $28.33 CAD; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Process financial transactions accurately
Understand and determine customer needs
Resolve customer concerns
Promote banking solutions
Deliver quality customer experiences
Nice-to-have
Charming self
Sense of achievement
Connect personally with customers
Build positive work environment
Respecting coworkers
Key Requirements
High School diploma and/or 1+ years relevant experience
Undergraduate degree or equivalent is an asset
Strong administration, organizational, planning, and time management skills
Hands on knowledge of MS Office and internet
Exercise initiative, be accurate and detail oriented
Dynamic communicator with established customer experience skills