The role involves providing call logging services, assigning unique identity numbers to service requests, and dispatching specific service providers based on the nature of complaints
Job Summary
The role involves providing call logging services, assigning unique identity numbers to service requests, and dispatching specific service providers based on the nature of complaints.
Candidates will be responsible for preparing daily, weekly, and monthly reports on call status and recurring issues while ensuring compliance with Cushman & Wakefield regulations.
JLL empowers employees to shape a brighter future by combining world-class services, advisory, and technology within the real estate industry.
Matching Summary
The role involves providing call logging services, assigning unique identity numbers to service requests, and dispatching specific service providers based on the nature of complaints.
Skills & Requirements
Must-have
Bachelor's degree required
3-5 years facility management experience
Customer-service orientation at core
Nice-to-have
Experience in Helpdesk Operations
Use of ticketing tool
Positive attitude and professional demeanor
Key Requirements
Bachelor's degree
Three to five years' experience in Facility or Property Management