Analyst - Fraud/loss Prevention - Part Time - Evening Shift

Ticketmaster LLC

Charleston, WV, US
Not specified; not specified; benefits include med...
2+ years full-time work experience
Customer service or call center role
Strong written and verbal communication skills
The Manual Review Fraud Agent performs duties involved in fraud detection including reviewing customer transactions and identifying potential credit card fraud

Job Summary

  • The Manual Review Fraud Agent performs duties involved in fraud detection including reviewing customer transactions and identifying potential credit card fraud.
  • Employees must contact customers via telephone to verify purchases and maintain effective working relationships across internal and external departments.
  • Ticketmaster offers benefits including medical, vision, dental, mental health coverage, free concert tickets, and a 401(k) program with company match.

Matching Summary

The Manual Review Fraud Agent performs duties involved in fraud detection including reviewing customer transactions and identifying potential credit card fraud.

Salary

Not specified; Not specified; Benefits include medical, vision, dental, 401(k) match, and paid time off

Skills & Requirements

Must-have

  • 2+ years full-time work experience
  • Customer service or call center role
  • Strong written and verbal communication skills
  • Detailed oriented with analytical skills
  • Open availability for weekends and holidays

Nice-to-have

  • Experience in ecommerce or online payments
  • Credit card processing knowledge
  • Proactive and naturally inquisitive nature
  • Ability to work independently
  • Bachelor's degree preferred

Key Requirements

  • High school diploma or equivalent required
  • At least two years of full-time work experience
  • Reliable attendance and punctuality required

Work Rights

Not specified

Tailored Resume

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