Resident Services Coordinator - Dorothy Boyt House

Anglicare

Malabar, AU
**
Resident-first mindset
Exceptional communication skills
Strong organizational skills
** Anglicare is seeking a Resident Services Coordinator for their Dorothy Boyt House in Malabar, a part-time role focused on enhancing resident experiences through personalized services and support. The ideal candidate will possess strong customer service skills, organizational abilities, and a commitment to high-quality care. **

Job Summary

  • You’ll be the first point of contact for residents, their families, representatives, and supporters, ensuring they feel welcomed, heard, and supported every step of the way.
  • Blending compassion with strong organisational skills, you’ll act as the subject matter expert for Everyday Plus services and systems, support staff and residents with confidence, and help resolve enquiries or escalated concerns with professionalism and empathy.
  • We provide meaningful opportunities and choice, both for the individuals and communities we support and the dedicated people here who make it happen.

Matching Summary

Match Score: 75

** Anglicare is seeking a Resident Services Coordinator for their Dorothy Boyt House in Malabar, a part-time role focused on enhancing resident experiences through personalized services and support. The ideal candidate will possess strong customer service skills, organizational abilities, and a commitment to high-quality care. **

Skills & Requirements

Must-have

  • Resident-first mindset
  • Exceptional communication skills
  • Strong organizational skills
  • Proactive problem-solver
  • Subject Matter Expert for IT systems
  • High-quality resident experience

Nice-to-have

  • Building relationships
  • Creating positive experiences
  • Contributing to innovation
  • Kind, humble, and respectful people

Key Requirements

  • Proven experience in customer service, hospitality, or aged care
  • Understanding of aged care standards
  • Background checks and NDIS Worker Screening Check Clearance may be required

Work Rights

Not specified

Tailored Resume

Cover Letter