Service Advisor

Darrell Waltrip Buick GMC

Franklin, Tennessee, US
Not specified (assumed in-person due to the nature of the role).
Valid driver's license required
3-5 years automotive experience
Customer service and interpersonal skills
Darrell Waltrip Buick GMC is seeking a Service Advisor to manage customer service and vehicle maintenance documentation at their Franklin, Tennessee location. The ideal candidate will have automotive experience, excellent interpersonal skills, and the ability to communicate effectively with both customers and technicians

Job Summary

  • The role is responsible for selling, identifying, and documenting service, maintenance, and repair services for customers while scheduling appointments.
  • Employees must maintain CSI at or above company standards and demonstrate core values such as integrity and accountability at all levels.
  • The position requires working knowledge of vehicle mechanical operations and the ability to communicate effectively with customers and technicians.

Matching Summary

Match Score: 75

Darrell Waltrip Buick GMC is seeking a Service Advisor to manage customer service and vehicle maintenance documentation at their Franklin, Tennessee location. The ideal candidate will have automotive experience, excellent interpersonal skills, and the ability to communicate effectively with both customers and technicians.

Skills & Requirements

Must-have

  • Valid Driver's License required
  • 3-5 years automotive experience
  • Customer service and interpersonal skills
  • Dealership Management System knowledge
  • Vehicle mechanical operations knowledge

Nice-to-have

  • Servant Leadership core values
  • Commitment to continuous improvement
  • Passion for winning culture
  • Teamwork through trust and respect
  • Intermediate Microsoft Office skills

Key Requirements

  • High School Diploma or GED
  • 3-5 years work experience in automotive industry
  • Valid Driver's License
  • Previous customer service experience preferred

Work Rights

Not specified

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