This position is responsible for the support functions necessary to accomplishing the objective of the service department, including patient accounting, scheduling, registration, and benefit verification
Job Summary
This position is responsible for the support functions necessary to accomplishing the objective of the service department, including patient accounting, scheduling, registration, and benefit verification.
Essential duties include answering the department telephone, greeting patients, gathering demographic and financial information, and managing appointment waiting lists.
The role involves patient financial discharge duties, including explaining benefits, collecting out-of-pocket expenses, and ensuring all paperwork is complete.
Matching Summary
This position is responsible for the support functions necessary to accomplishing the objective of the service department, including patient accounting, scheduling, registration, and benefit verification.
Skills & Requirements
Must-have
Patient registration and scheduling
Insurance benefit verification
Securing prior authorizations
Collecting out-of-pocket expenses
Customer service excellence
Nice-to-have
Compassion and innovation
Team-oriented environment
Ethical business practices
Key Requirements
High school diploma or GED
1-3 months related experience
Equivalent combination of education and experience