Advice Line Nurse - Rn, Family Medicine Central Support

Carilion Clinic

Roanoke, Virginia, US
Onsite
Utilizes delegation and critical thinking skills
Broad medical knowledge
Works in a call center environment
The Advice Line Nurse triages incoming calls and consults with callers, analyzes information by listening to caller comments, asking proper questions and using broad medical knowledge to counsel and refer patients regarding their health care needs

Job Summary

  • The Advice Line Nurse triages incoming calls and consults with callers, analyzes information by listening to caller comments, asking proper questions and using broad medical knowledge to counsel and refer patients regarding their health care needs.
  • As part of the health care team, assumes primary accountability for nursing coordination and provision of individualized care for patients of all ages.
  • Carilion offers a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life – at work and when you’re away.

Matching Summary

The Advice Line Nurse triages incoming calls and consults with callers, analyzes information by listening to caller comments, asking proper questions and using broad medical knowledge to counsel and refer patients regarding their health care needs.

Skills & Requirements

Must-have

  • Utilizes delegation and critical thinking skills
  • Broad medical knowledge
  • Works in a call center environment
  • Patient advocate, protector of patient's rights
  • Knowledge of growth and development

Nice-to-have

  • Team oriented, collaborative approach
  • Psychological/social/cultural support
  • Quality service provision

Key Requirements

  • Graduate of school of professional nursing
  • 4 years of varied nursing experience
  • Currently licensed as Registered Nurse (RN) in Virginia
  • Keyboarding skills for automated computer systems
  • Advanced nursing skill and knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter