Residential Services Coordinator

Four Seasons

Los Cabos, Mexico
Base: highly competitive salaries; bonus/equity: a...
Fluency in spanish and english
Proficiency in opera system
Guest relations and concierge services
The Residential Services Coordinator responds to homeowner requests by accurately identifying resident needs and providing personalized recommendations to ensure exceptional satisfaction

Job Summary

  • The Residential Services Coordinator responds to homeowner requests by accurately identifying resident needs and providing personalized recommendations to ensure exceptional satisfaction.
  • The role supports the Residential Leadership Team with daily administrative and operational functions, including labor reports, pre-arrival processes, and billing reconciliation.
  • Four Seasons offers highly competitive salaries, annual incentives for managerial roles, shuttle transport, complimentary uniform dry cleaning, in-house training, and employee recognition awards.

Matching Summary

The Residential Services Coordinator responds to homeowner requests by accurately identifying resident needs and providing personalized recommendations to ensure exceptional satisfaction.

Salary

Base: Highly competitive salaries; Bonus/Equity: Annual incentive plan for managerial roles; Benefits: Shuttle service, uniform dry cleaning, training, employee awards

Skills & Requirements

Must-have

  • Fluency in Spanish and English
  • Proficiency in Opera System
  • Guest relations and concierge services
  • Property management and guest service systems
  • Cross-cultural sensitivity
  • Luxury residence service standards

Nice-to-have

  • Strong interpersonal and communication skills
  • Customer service orientation
  • Guest-centric mindset
  • Experience in hotel or resort operations
  • Facilities management experience

Key Requirements

  • Bachelor’s degree preferred
  • 1–3 years hotel or resort operations experience
  • Minimum 2 years luxury residence experience
  • Fluency in Spanish and English required
  • Proficiency in Opera System required

Work Rights

Not specified

Tailored Resume

Cover Letter