Core Agent

Four Seasons

Houston, TX, United States
Base: competitive salary + wages; bonus/equity: no...
Answering and directing phone calls
Creating restaurant and spa reservations
Using hotel property management systems
Four Seasons is committed to creating exceptional guest experiences through a world-class employee experience and company culture

Job Summary

  • Four Seasons is committed to creating exceptional guest experiences through a world-class employee experience and company culture.
  • The Core Agent role involves managing phone inquiries, guest reservations, and coordinating services to ensure maximum customer satisfaction.
  • Employees receive competitive salary, comprehensive benefits, excellent training, complimentary accommodation, dry cleaning, and meals.

Matching Summary

Four Seasons is committed to creating exceptional guest experiences through a world-class employee experience and company culture.

Salary

Base: Competitive Salary and wages; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package, training, accommodation, dry cleaning, meals

Skills & Requirements

Must-have

  • Answering and directing phone calls
  • Creating restaurant and spa reservations
  • Using hotel property management systems
  • Handling guest inquiries professionally
  • Coordinating room service orders
  • Monitoring emergency and safety systems

Nice-to-have

  • Passion for genuine customer service
  • Ability to accommodate special requests
  • Flexible availability including holidays
  • Team collaboration with IT and Concierge

Key Requirements

  • Ability to read, write and speak English

Work Rights

Not specified

Tailored Resume

Cover Letter