Assoc Director, Field Services

Cantire

Not specified
Service operations and aftermarket processes
Kpi tracking and forecasting
Process improvement methodologies
Carrier is seeking an Associate Director for Field Services to enhance operational excellence and performance management within their service and aftermarket operations. The ideal candidate should possess strong leadership skills, expertise in service operations, and a solid background in KPI management and process improvement

Job Summary

  • The Service & Aftermarket Field Operations Leader is responsible for driving operational excellence, standardizing processes, and ensuring rigorous execution of critical KPIs across the region.
  • This role will lead forecasting, KPI performance management, problem solving campaigns, and cross-functional initiatives to optimize service operations and deliver sustained growth in aftermarket services.
  • Carrier is a global leader in intelligent climate and energy solutions, committed to creating healthier, safer, and more sustainable environments.

Matching Summary

Match Score: 85

Carrier is seeking an Associate Director for Field Services to enhance operational excellence and performance management within their service and aftermarket operations. The ideal candidate should possess strong leadership skills, expertise in service operations, and a solid background in KPI management and process improvement.

Skills & Requirements

Must-have

  • Service operations and aftermarket processes
  • KPI tracking and forecasting
  • Process improvement methodologies
  • Cross-functional problem solving
  • Operational standardization

Nice-to-have

  • Performance-driven culture
  • Lean, Six Sigma preferred
  • Stakeholder management skills

Key Requirements

  • University Degree or Advanced Degree
  • 10 years prior relevant experience
  • 8 years prior relevant experience
  • 6+ years in service operations leadership
  • Proven track record in driving operational standardization
  • Deep management and leadership knowledge

Work Rights

Not specified

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