988 Crisis Counselor

Boys Town

Omaha, NE, United States
Base: $17.50–$18.50ph; bonus/equity: shift differe...
Fully remote
Responding to calls, texts, chats
Short-term counseling and de-escalation
Providing referrals and resources
As a Crisis Counselor at Boys Town, you’ll be a lifeline for individuals in crisis—offering calm, compassionate, and solution-focused support via phone, text, or chat

Job Summary

  • As a Crisis Counselor at Boys Town, you’ll be a lifeline for individuals in crisis—offering calm, compassionate, and solution-focused support via phone, text, or chat.
  • Benefits include Medical, Dental, and Vision Insurance with free services at Boys Town Clinics, a 401(k) Retirement Plan with 100% Employer Match, and paid time off.
  • Boys Town has been changing the way America cares for children and families since 1917, fostering a culture of belonging that respects individual strengths, views, and experiences.

Matching Summary

As a Crisis Counselor at Boys Town, you’ll be a lifeline for individuals in crisis—offering calm, compassionate, and solution-focused support via phone, text, or chat.

Salary

Base: $17.50–$18.50/hr; Bonus/Equity: shift differential if applicable; Benefits: Medical, Dental, Vision, 401(k) match, PTO, Tuition Assistance

Skills & Requirements

Must-have

  • Responding to calls, texts, chats
  • Short-term counseling and de-escalation
  • Providing referrals and resources
  • Documenting interactions and confidentiality
  • Computer literate with note-taking

Nice-to-have

  • Compassionate and solution-focused support
  • Calm demeanor in crisis
  • Culture of belonging and respect

Key Requirements

  • High school diploma or equivalent
  • At least 21 years old
  • Bachelor's degree preferred

Work Rights

Not specified

Tailored Resume

Cover Letter