Assoc Tech Svc Desk

Unisys UK

Hyderabad, India
Fully remote
First line user support
Troubleshooting hardware and software
Ticket management
The role involves assisting users with technical issues and restoring functionality

Job Summary

  • The role involves assisting users with technical issues and restoring functionality.
  • You will troubleshoot hardware, software, and connectivity problems using remote tools.
  • The position requires managing service requests and ensuring user satisfaction.

Matching Summary

The role involves assisting users with technical issues and restoring functionality.

Skills & Requirements

Must-have

  • first line user support
  • troubleshooting hardware and software
  • ticket management

Nice-to-have

  • contribution to knowledge base
  • team collaboration skills
  • adaptability to special projects

Key Requirements

  • High School diploma or GED
  • less than 1 year experience

Work Rights

Not specified

Tailored Resume

Cover Letter