Head Of Customer Engagement, Firefly Enterprise & Genstudio

Adobe Media and Data Science Research (MDSR) Laboratory

Base: $205,600 - $410,300 annually; short-term inc...
15+ years customer-facing experience
10+ years team leadership experience
Genai and platform expertise
The role involves recruiting and empowering a team of AI Engagement Managers to lead enterprise customers as hands-on AI strategists and product managers

Job Summary

  • The role involves recruiting and empowering a team of AI Engagement Managers to lead enterprise customers as hands-on AI strategists and product managers.
  • Candidates must originate net-new products while driving rapid feedback loops with Product to accelerate growth and value realization.
  • The position requires translating complex AI concepts for C-suite customers and dismantling organizational silos to ensure the best customer outcomes.

Matching Summary

The role involves recruiting and empowering a team of AI Engagement Managers to lead enterprise customers as hands-on AI strategists and product managers.

Salary

Base: $205,600 - $410,300 annually; Short-term incentives: Annual Incentive Plan (AIP); Equity: Eligible for new hire equity award

Skills & Requirements

Must-have

  • 15+ years customer-facing experience
  • 10+ years team leadership experience
  • GenAI and platform expertise
  • Executive presence and communication
  • Adobe Firefly and Experience Cloud knowledge

Nice-to-have

  • Martech software vendor experience
  • Management consulting background
  • Cross-functional collaboration skills
  • Culture of customer-centricity
  • Mentorship and talent development focus

Key Requirements

  • 15+ years in customer-facing roles
  • 10+ years in team leadership roles
  • Experience with martech software vendors preferred

Work Rights

Not specified

Tailored Resume

Cover Letter