Client Service Coordinator

Marshfield Animal Hospital

Leesburg, VA, US
Not specified
Multi-tasking in high-volume environment
Fluent english communication skills
Computer proficiency with medical software
Marshfield Animal Hospital is seeking a Client Service Coordinator to streamline client and pet flow, enhance communication, and maximize the productivity of the veterinary team. The role requires excellent customer service skills, multi-tasking capabilities, and adherence to the company's guiding principles

Job Summary

  • The Client Service Coordinator drives the flow of clients and pets through the hospital while maximizing the productivity of the veterinary medical team.
  • This role requires educating clients about preventative care, Optimum Wellness Plans, and ensuring exceptional service to encourage repeat visits.
  • Candidates must be comfortable around various pets including dogs, cats, birds, and reptiles while managing finances and administrative duties.

Matching Summary

Match Score: 75

Marshfield Animal Hospital is seeking a Client Service Coordinator to streamline client and pet flow, enhance communication, and maximize the productivity of the veterinary team. The role requires excellent customer service skills, multi-tasking capabilities, and adherence to the company's guiding principles.

Skills & Requirements

Must-have

  • Multi-tasking in high-volume environment
  • Fluent English communication skills
  • Computer proficiency with medical software
  • Ability to handle pets safely
  • Mathematical ability for billing

Nice-to-have

  • Veterinary technician background preferred
  • Experience with Optimum Wellness Plans
  • Strong customer focus and integrity
  • Initiative to solve problems independently
  • Resilience under stressful conditions

Key Requirements

  • High School Diploma or equivalent
  • One year related experience required
  • Must be at least 18 years old for radiography duties
  • Medical terminology training preferred

Work Rights

Not specified

Tailored Resume

Cover Letter