Event Representative

ASM Global

Oakland, CA, United States
Starting at $23.00 ph
**
Guest relations and complaint resolution
Venue safety and emergency procedures
Event setup and logistical support
** ASM Global is seeking an Event Representative for their Oakland Arena and Oakland-Alameda County Coliseum to ensure guest satisfaction during events. The role involves managing guest interactions, maintaining venue safety, and assisting staff while working in a fast-paced environment. **

Job Summary

  • Monitor events and ensure guest enjoyment while upholding venue policies and guidelines.
  • Serve as the primary point of contact for front-of-house situations, including ticket issues, guest complaints, and medical calls.
  • Act as a member of the emergency evacuation team, directing guests during facility emergencies.

Matching Summary

Match Score: 75

** ASM Global is seeking an Event Representative for their Oakland Arena and Oakland-Alameda County Coliseum to ensure guest satisfaction during events. The role involves managing guest interactions, maintaining venue safety, and assisting staff while working in a fast-paced environment. **

Salary

Starting at $23.00 per hour

Skills & Requirements

Must-have

  • Guest relations and complaint resolution
  • Venue safety and emergency procedures
  • Event setup and logistical support
  • Radio communication skills

Nice-to-have

  • Proactive decision-making under pressure
  • Welcoming and friendly guest interaction
  • Calm and respectful demeanor

Key Requirements

  • High School Diploma or equivalency
  • 1-3 years of related experience
  • Experience in a supervisory role preferred
  • Prior facility event experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter