Shift Supervisor

Plscareers

Brooklyn, NY, United States
Base: $18.50—$20.50 usd; bonus/equity: not specifi...
On-site
Outstanding customer service
Meet operating objectives
Follow company policies
PLS is seeking a Shift Supervisor for its Brooklyn location to lead a team in delivering exceptional customer service and ensuring operational efficiency. The role involves supervising staff, maintaining compliance with regulations, and engaging with customers to build lasting relationships

Job Summary

  • Shift Supervisors are responsible for providing leadership to ensure the store delivers outstanding customer service, meets all operating objectives and financial goals, and follows company policies and procedures.
  • The Shift Supervisor performs all the duties of a Customer Service Representative plus assists the Assistant Store Manager in the day-to-day operations of the store.
  • Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.

Matching Summary

Match Score: 85

PLS is seeking a Shift Supervisor for its Brooklyn location to lead a team in delivering exceptional customer service and ensuring operational efficiency. The role involves supervising staff, maintaining compliance with regulations, and engaging with customers to build lasting relationships.

Salary

Base: $18.50—$20.50 USD; Bonus/Equity: Not specified; Benefits: medical/dental/vision, 401(k), vacation

Skills & Requirements

Must-have

  • Outstanding customer service
  • Meet operating objectives
  • Follow company policies
  • Transaction processing
  • Cash handling procedures
  • Resolve customer complaints

Nice-to-have

  • Build customer relationships
  • Inspire team excellence
  • English/Spanish bilingual

Key Requirements

  • Minimum one year management experience
  • Ability to work flexible hours
  • English fluency required

Work Rights

Not specified

Tailored Resume

Cover Letter