Supervisor – Client Management Operations

Marsh & McLennan Companies Inc

Bogotá, Colombia
**
Manage resource planning
Monitor team workflows
Oversee operational activities
** Marsh & McLennan Companies Inc is seeking a Supervisor for their Client Management Operations in Bogotá, Colombia. The role involves leading a team responsible for ensuring client satisfaction through effective resource management, quality assurance, and stakeholder engagement. **

Job Summary

  • The Supervisor will manage resource planning, monitor workflows, and oversee day-to-day operational activities for the US Canada Client Management Operations team.
  • This Supervisor role is responsible for measuring and reporting on team productivity and individual performance, providing coaching and feedback to ensure a productive, engaged, and high-performing team.
  • Marsh is committed to creating a diverse, inclusive, and flexible work environment and offers opportunities for career growth across a global organization.

Matching Summary

Match Score: 75

** Marsh & McLennan Companies Inc is seeking a Supervisor for their Client Management Operations in Bogotá, Colombia. The role involves leading a team responsible for ensuring client satisfaction through effective resource management, quality assurance, and stakeholder engagement. **

Skills & Requirements

Must-have

  • manage resource planning
  • monitor team workflows
  • oversee operational activities
  • onboarding new accounts
  • facilitate client service agreements
  • measure team productivity
  • provide coaching and feedback
  • lead stakeholder engagement
  • maintain controlled risk environment
  • ensure compliance with standards

Nice-to-have

  • data visualization tools
  • facilitating development programs
  • high attention to detail
  • engage with teams
  • insurance-related certifications

Key Requirements

  • Proficient/expert in English
  • Bachelor’s degree in business
  • 5+ years of experience in team and process management
  • Strong supervisory skills
  • Excellent analytical skills
  • Strong organizational and time management skills
  • Intermediate proficiency in Microsoft Office

Work Rights

Not specified

Tailored Resume

Cover Letter